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Trade credit insurance: what is it?

Trade credit insurance is a protection that guarantees payment of a company’s invoices in the event of customer default or insolvency. It secures cash flow and limits the risk of unpaid receivables. Discover its different forms, its cost and the key players in the market.

Secure your receivables with trade credit insurance

Trade credit insurance protects B2B companies against the risk of customer default and provides cover against unpaid invoices. Beyond guaranteeing payment of trade receivables in the event of insolvency, it is also an information tool that supports your company’s credit management practices. It offers a comprehensive customer risk management service, combining prevention (creditworthiness analysis and monitoring of your customer portfolio) and, where necessary, debt collection or the payment of indemnities.

1. Customer risk prevention

The credit insurer assesses and monitors the financial strength of your customers and prospects in order to anticipate the risk of default. Whether you are approaching a prospect or receiving a new order from an existing customer, you can at any time consult your trade credit insurance provider to determine the level of cover granted.

2. Debt collection

Whether your receivable is insured or not, the management of amicable and/or legal recovery actions to collect your payments is delegated to your trade credit insurer. In practice, you transfer your overdue case to the insurer within the agreed timeframe. For an insured receivable, if your insurer successfully recovers the invoices, the amounts collected are paid back to you. For an uninsured receivable, the insurer charges a service fee based on the amounts recovered.

3. Claims indemnification for unpaid invoices

There are two types of insolvency:

  • Presumed: the customer does not pay their invoices without being subject to formal insolvency proceedings. This is simply a payment delay.
  • Actual: the customer has entered formal insolvency proceedings (safeguard proceedings, restructuring or liquidation).

In the event of confirmed non-payment, the trade credit insurer indemnifies unpaid invoices from previously approved insured customers, whether they are under insolvency proceedings or still solvent (in bonis).

Trade credit insurance thus helps secure your revenue and margins. It improves your accounts receivable management and supports commercial growth. Your business develops with greater peace of mind.

Credit insurance process

Resources – Trade credit insurance

What are the main types of coverage?

Coverage types define how and under what conditions your customers are covered under your trade credit insurance policy.

Discretionary limit (blind cover)

A coverage amount defined in the contract, for which the insured does not need to request approval from the insurer.

The insured sets their own credit limit freely, without conditions, up to the threshold defined in the policy.

Discretionary limit (with conditions)

A coverage amount defined in the contract, for which the insured does not need to request approval from the insurer to obtain a credit limit, subject to certain conditions such as payment experience, credit agency reports, credit management procedures, etc.

Credit limit

Amount granted by the insurer following a formal request submitted via the insurer’s portal.

The insured specifies their needs based on their outstanding exposure:

  • the insurer may grant the full amount, a partial amount, or a temporary limit,
  • it may also refuse to provide cover depending on the buyer’s risk profile.
Illustration 3 contrats

Credit insurance policy stakeholders

Roles of stakeholders in a trade credit insurance policy:

Context Your company The credit insurer
You have a new customer or a new contract with an existing customer
  • You identify the buyer.
  • You assess your need for cover.
  • You submit a credit limit request if the order exceeds your discretionary limit.
  • If necessary, the insurer may launch an investigation on the buyer.
  • The insurer assesses and decides on the credit limit request.
  • It monitors and evaluates the buyer.
You declare a claim
  • Late payment qualification: private receivables > 120 days overdue and public receivables > 180 days overdue.
  • You complete and validate the claim within the required deadlines.
  • You provide the insurer with the requested documents
  • The insurer verifies compliance with policy obligations.
  • It may request supporting evidence.
  • It initiates recovery proceedings
Claim monitoring
  • You assign a person responsible for the claim, who keeps all documents in a dedicated file.
  • You follow up regularly with the insurer and inform them of any payments received.
  • You verify receipt of the indemnity.
  • The insurer keeps you informed of any recovered amounts.
  • It pays the indemnity.

 

There are 8 trade credit insurers on the market:

  • Allianz Trade (formerly Euler Hermes) – 31% market share*
  • Atradius – 24% market share*
  • Coface – 16% market share*
  • Others – 30% market share* (including AIG, AXA, Groupama, Credendo, Cesce, etc.)

*2023 figures

Customer risk indicators

In today’s uncertain economic environment, it is essential to secure your revenue by ensuring your customers are able to meet their commitments. It is often (too) late to react once a problem has already arisen. Managing risk starts with the ability to identify it.

Cause of risk Indicator Solution
Late or non-payment High Days Sales Outstanding (DSO), unpaid invoices Implement structured collection and follow-up processes
Financial weakness of a customer Declining turnover, increased debt levels Regular financial analysis and credit limit control
Dependence on a single customer High share of revenue generated with one client Diversify the customer portfolio
Unstable commercial behaviour Frequent changes in orders or targets Clear contracts and strong general terms and conditions
Unfavourable economic conditions Sector or macroeconomic indicators declining Credit policy management and use of guarantees

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