Credit Insurance: Why? For Whom?

Credit insurance is a tool that enables companies that have granted their customers payment terms to cover their risk of non-payment. Given the importance of late payments and the consequences of non-payment on the cash flow of companies, credit insurance is the only tool for managing this risk. The figures prove it: in 2019, the amount of credit insurance premiums reached 7 billion, against 6 billion in 2016 (Sources: ISACA).


However, credit insurers are frequently accused of not providing sufficient support to companies, of withdrawing their cover in difficult times (particularly during the Covid-19 crisis) or of not covering the risk when it materialises!


So why do so many companies use credit insurance? Fibus provides you with some answers.

Credit insurance is first and foremost an information tool, supporting your company’s credit management practices. What payment terms can I grant my clients? How much of the client’s outstanding balance will this represent over time? Depending on these parameters, a guarantee can be given by the credit insurer.


The guarantees granted by a credit insurer are a key indicator of your client's financial strength. In addition to the public information provided by commercial information providers (Creditsafe, Altares, Dun and Bradstreet, etc.), the credit insurer has access to more detailed and confidential information, such as your clients’ payment behaviour with their other suppliers, for example.

Taking out a credit insurance also provides access to an efficient collection service. The weight of credit insurers is such that a client will often be more inclined to pay his/her unpaid invoices in order to avoid having his/her supplier activate his/her credit insurance. In fact, there is a real risk that a company with late payments will lose all of its supplier payment terms if an insurer initiates a collection action! The impact on cash flow (and therefore on the business in general) is often disastrous.


Furthermore, the regional network of credit insurers is very dense (France and export included), which increases the efficiency of collections. This is a significant advantage if your company has a strong export presence (or wishes to expand into the export market), where dunning and collection management is more complex than in your domestic market.

Covering the risk of non-payment, information, prevention and collection are all essential services for proper control of your client risk. In addition to improving your company’s credit management policy, credit insurance becomes essential when it comes to financing your accounts receivables.


When setting up a factoring contract, the factor requires good credit insurance coverage of customer receivables (at least 60% to 70%). The factor wishes to finance the company’s clients who are guaranteed by the credit insurer. When a credit insurance policy is already in place, the factor can use the existing guarantees. This speeds up and facilitates its intervention. Otherwise, a credit insurance study must be carried out in parallel with the factoring study.

There are a multitude of contracts adapted to the specificities of each sector. It is therefore advisable to carry out a detailed study of your business and your customer accounts before taking out an insurance policy. Which insurer should I choose? What will be my main selection criteria? How much does such insurance cost?

As a specialist credit insurance broker, Fibus provides you with a team dedicated to the study, implementation and daily support of your insurance policies.

To find out more, do not hesitate to contact us using our contact form or go here this page to discover our approach.